Heat Pumps Unlocked: Demystifying Low-Carbon Heating for Business - Webinar
Wednesday, 24 June 2026, 2:00 PM - 3:00 PM

Heat Pumps Unlocked: Demystifying Low-Carbon Heating for Business - Webinar

This 1-hour webinar provides a practical, independent overview of commercial heat pumps — what they are, where they make sense, what they cost, and how to plan for a successful project.

ICG Heat Pump Logo

During this session we will cover:

  • The foundations: how heat pumps work, the main system types (air, ground, water, hybrid), and the policy and market drivers behind their rapid growth
  • Common myths and how to debunk them
  • Common mistakes and challenges, and the questions you should be asking
  • Feasibility in practice: capital and operating costs, carbon savings versus gas, and the organisational considerations (planning, noise, landlord–tenant arrangements, disruption) that often determine whether a project succeeds
  • A practical process for getting from initial interest to a well-designed, well-operated system — including what to look for in installers and what data you should be gathering
  • Three real case studies covering a variety of projects

This session is part of the retrofit programme; the programme is delivered by the School and sponsored by NatWest Group – You can learn more about this here

Speakers include

•       Trevor Day, Head Of Major Projects, ICG Heat Pumps

What will I achieve?

By the end of this webinar, you will:

  • Understand the main types of commercial heat pump and where each is best suited
  • Be able to challenge common misconceptions about heat pump performance and applicability
  • Have a clearer view of the cost, carbon and operational trade-offs versus continuing with gas
  • Know the questions to ask when scoping a feasibility study, selecting an installer and designing a system
  • Take away a practical checklist for moving from initial interest to a successful project

What level is the session and do I need any particular skills?

This is a beginner to intermediate level session aimed at building owners, operators, sustainability managers, facilities teams, finance leads and supply chain partners who want to understand whether and how heat pumps fit into their decarbonisation plans. No specialist engineering knowledge is required — the session is designed to be practical, plain-English and independent of any specific manufacturer or installer.

What are the attendance requirements?

Please arrive promptly and stay for the duration of the event.

To receive your CPD accreditation and for this to be tracked through your Supply Chain Sustainability School dashboard make sure your full name is reflected on your Zoom account when you join the session.  

Please note, if you fail to meet the attendance requirements, unfortunately you will not be issued a CPD Certificate.

What are the technical requirements?

You will need:

  • Internet connection
  • A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook)
  • Earphones/headphones/speakers (preferable)
  • A tablet/iPad/smart phone/iPhone to load facilitation tools

Please note when joining this webinar, AI note takers will be prohibited for this session. Should you need this for accessibility please get in contact with Michael@supplychainschool.co.uk.

Contact details:

If you have any questions about this session, please contact Michael@supplychainschool.co.uk

Disclaimer: Any content you view or services you access are provided by the Supply Chain Sustainability School, and NatWest is not responsible for or liable for any content, including, but not limited to any advertising, products, materials, services or advice.

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Venue
Zoom
GB

Date & time

Wednesday, 24 June 2026, 2:00 PM - 3:00 PM