Dashboard

This session is one of a series of webinars and workshops being provided for Sizewell C as part of its Supplier Development Programme.

What will this session cover?

Difficult conversations are an inevitable part of working with others, but they don’t have to be unproductive or uncomfortable. This session explores practical strategies for approaching sensitive topics with clarity, confidence, and empathy. Join Head of FIR, Dana James-Edwards to learn how to manage emotions, communicate effectively under pressure, and turn challenging discussions into opportunities for understanding and progress. 

What will I achieve?

By attending this webinar, you will learn: 

• How to prepare to approach sensitive discussions with a clear plan and defined outcomes in mind.
• Ways to stay composed and think clearly when conversations become tense or emotional.
• Communication techniques that help you express your message without escalating conflict.
• How to better understand others’ perspectives and respond in a thoughtful, balanced way.
• Strategies for guiding conversations toward resolution and maintaining positive working relationships. 

What level is the workshop and do I need any particular skills?

This is a beginner level webinar. All are welcome and no particular skills are required.  

What are the attendance requirements?

Please arrive promptly and stay for the duration of the event.

To receive your CPD accreditation and for this to be tracked through your Supply Chain Sustainability School dashboard make sure your full name is reflected on your Zoom account when you join the session.  

Please note, if you fail to meet the attendance requirements, unfortunately you will not be issued a CPD Certificate.

What are the technical requirements?

You will need:

• Internet connection
• A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook)
• Earphones/headphones/speakers (preferable)
• A tablet/iPad/smart phone/iPhone to load facilitation tools

Contact details:

If you have any questions about this session, please contact fir@supplychainschool.co.uk.

If you’re planning to book this session, please note that AI note-takers won’t be permitted. If you need note-taking support for accessibility reasons, we’re more than happy to help – just let us know. We’re committed to creating an inclusive and welcoming environment for everyone. If you have any disabilities or specific requirements, feel free to reach out to us in advance at info@supplychainschool.co.uk.